Payment Options

Payment Options

Via Paypal:

Our Paypal Account is : friendstvls@bol.net.in

Via EBS:

Our ICICI Bank’s Account Detials :

 

Name of the BankICICI BANK
Branch9A – Phelps, Connaught Place. New Delhi 110001
Account NameFriends Travel Services
Account Number000705010646
Account TypeCurrent
IFSC CodeICIC0000007

 

There are certain aspects of the Tour which, we as Travel Agents, do not have any control. Hence we are making you aware of such areas so you too can enlighten your clients. One such aspect is shopping. Lots of sellers will come to the Hotels & Houseboats to sell their goods. We take no responsibility whatsoever for the rates and quality. Second such aspect is pony rides in Sonmarg, Gulmarg & Pahalgam. We take no responsibility for services and charges of Ponywallas Snowsledgeswallas. Though for Tourist’s Convenience the Union rates are displayed at most of the places. Third aspect is power cuts. These are regular and sometimes for long durations. Hotels & Houseboats have generator back-up but only up to 11 p.m. at night after which the generators are switched off due to noise disturbance. The clients are provided with Torch light. Transfers by Shikara from Shikara ghat to houseboat and back are provided free of cost. However, occasionally during the season you may have to wait for 5-10 minutes for the Shikara to come and pick you up as each Houseboat has one attached Shikara.

Arrival and Departure Policy:

    • Check-In Timings: 12:00 – 15:00 Hours
    • Check-Out Timings: 10:00 – 12:00 Hours
    • Later check-outs are available on request and subject to availability.
  • Early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.

Policy Regarding Cancellation / NO SHOW / EARLY DEPARTURE:

In order to ensure that your trip is safe and enjoyable, we would like to mention the following :

In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:

  • 60 days to 31 days prior to arrival – 25% of the tour/service cost.
  • 30 days to 16 days prior to arrival – 50% of the tour/service cost.
  • 15 days & less, prior to arrival or no show – NO REFUND.

Please note :-

Irrespective of above mentioned cancellations slabs – incase of cancellation of tour services after the booking is made with us – a minimum 20% service charges would be applicable.
In case you cancel the trip after commencement refund would be restricted to a limited amount That too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not bear any responsibility to refund.

Refund

In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 – 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.

All disputes arising in connection with this Agreement shall be referred to an Arbitrator to be appointed by Friends Travel Services. All such disputes shall be subject to the jurisdiction of Delhi ( India ) Courts only. The laws of India shall govern the VALIDITY, INTERPRETATION, CONSTRUCTION, PERFORMANCE and ENFORCEMENT of these terms and conditions. For more information please visit www.friendstravelservices.com. We look forward to having your holiday with us. For any clarification please get in touch with us.

Thanking you and assuring you best of services at all times.

Looking forward to serve you better,
With Warm Regards,

India is a place full of different spices of life. Here you can find snow dipped mountains, seducing beaches, wild-life enriched forests and acres of barren but gorgeous deserts.

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